Did you know that we have all-inclusive service plans available to ensure that your FlowCam is operating at its best?
Our service plans include an extended warranty, and with the Gold Plan, we perform annual preventative maintenance and services directly in your lab. The Silver Service Plan includes the annual maintenance and services in our factory. Additionally, our service plans offer software upgrade benefits, access to FlowCam University, and discounts on on-site training and consulting.
Pictured above: Robert Hicks, Field Service Engineer, and Shawn Barden, Applications Scientist, two members of our Customer Care team
Find out which plan is right for you by downloading our guide to service plan options for customers in the US and Canada.
No matter which plan you choose, our world-class Customer Service team is here to assist you every step of the way. Our technical experts are dedicated to supporting and improving your FlowCam and VisualSpreadsheet experiences. Your success is our goal, and we're thrilled to help you make more effective medicines, ensure clean drinking water, monitor the health of our water bodies and ecosystems, and make safer products.
Please contact orders@fluidimaging.com with any questions or requests.